WORLDWIDE + FAST LOCAL SHIPPING! CUSTOM/ PRE-ORDER SET 1ST WEEK OF MAY SHIP OUT

FAQs

HOW DO I ORDER?

  • You can purchase the pre-made sets on our website. It’ll be shipped in 1-2 days. If you want the pre-made design but in custom size you can pre-order them and processing time is 1-2 weeks. Please put your custom size in the notes before check out. 
  • You can purchase the pre-made sets on our website. It'll be shipped in 1-2 days. If you want the pre-made design but in custom size, you can pre-order them and processing time is 1-2 weeks. Please put your custom size in the notes before check out. 
  • Please do not forget to fill out the confirm payment form after checking out. Without the confirm payment form, your order won't be processed. 
  • For custom designs: Order date will be posted then you can place your order through our IG @elinails.co or email us for inquiries elinails.co@gmail.com

Nail template for custom designs:

PRODUCT INFORMATION 

What’s included in my purchase?

- Full set of press-on nails

- 1 mini file

- 1 tube of nail glue

- Other tools can be purchased here. (redirected to tools page)

WEARING PRESS ON NAILS

How long will my press ons last?

- When applied correctly with nail glue, press ons can stay on for up to 2 weeks. Wear time will vary depending on your application method and how you wear them.

- When using nail tabs, your press on nails can last up to two days. This method is perfect for a shoot, night out, or weekend party, having your nails back to normal for office / school on a Monday morning.

How do I measure my nails?

- Using a soft tape measure, hold it horizontally across the widest part of your natural nail and record the width. Repeat for each nail. 

- If you don’t have a tape measure, use a piece of paper or tape and compare it to a flat ruler.

- Find our detailed instructions here. (Redirected to shapes & size page)

How do I apply them?

- There are two main methods of applying press ons - nail tabs for short term wear, and nail glue for long-term wear. You can find a full tutorial on how to apply them using both methods on our Instagram @elinails.co highlight ‘how to’

How do I remove them?

- To remove the nail it can either be soaked off using acetone or in a warm soapy water. For the full tutorial on removing press ons, check or highlight on Instagram @elinails.co.

Can I reuse them? 

- Yes! The best part of press on nails! while our nails offer a superior quality and can be reused if removed carefully. But we recommend you to use nail tabs instead of nail glue in reusing the press ons. 

- If one of the nails comes off, scrape the glue off of the nail then file the surface of the nail bed then reapply.

Can I request changes to the length and shape of the nails?

-Yes absolutely! But not applicable for pre-made nails. Each pair is made to order, you can choose your length and shape when adding the nails in the cart, and leave specific details if needed in the “note to seller” box. Some designs have to be treated differently based on the length and shape of the nail, in which case I will contact you to make sure we are on the same page! 

Can I order a custom design?

- Yes! All sets are made-to-order nails, they’re always customizable. Please contact us through instagram @elinails.co / email for custom orders elinails.co@gmail.com

SHIPPING

How does your ordering  process work?

- For pre-made nails, it'll be shipped in 1-2 business days.

- For custom orders it takes 1-2 weeks to make (depending on the amount of custom orders) will be shipped right away when it's done.

- All orders are shipped from Metro Manila Philippines

- Local orders within Metro Manila takes 1-3 days, Provincial up to 7 days (depending on your location)

- Local orders, we use GOGO Express. You will receive a text when your package is shipped with a tracking number.

- International orders, we use DHL. Tracking number will be emailed / DM-ed to you.

What is your policy on cancellations, returns, and exchanges?

- Unfortunately, orders that are final cannot be cancelled. 

- Nails can not be cancelled nor returned because each set is made to order. If your items arrived in a damage or defective state shoot us an email elinails.co@gmail.com  or DM us on Instagram @elinails.co

PAYMENT

What payment method do you accept?

- We don't accept CODs, we offer BDO & GCash only for payment.

For further assistance elinails.co@gmail.com